Frequently Asked Questions

LSI 2308 Firmware P16 (for FreeNAS)

Download LSI 2308_P16.zip from http://asrock.pc.cdn.bitgravity.com/TSD/LSI 2308_P16.zip

  1. Unzip “LSI 2308 FW update” to bootable USB Drive.
    You can follow below link to build a bootable USB drive. http://rufus.akeo.ie/
  2. Boot to DOS environment.
  3. Execute readaddr.bat (save sas address and create info.txt)
    example:
  4. Execute start.bat to update LSI2308 FW.
  5. Restart and press Ctrl+C into LSI RAID ROM.
    You can check the FW revision, SAS address and compare with info.txt(stpe1)
  6. If SAS address have been changed please type command (in DOS)“sas2flsh.exe -o -sasadd XXXXXXXXXXXXXXXX” Your SAS address
  7. Restart and check SAS address
  8. Finish

BIOS Update Procedure(Instant Flash)

There are 2 methods for updating the BIOS using Instant Flash.

Method 1:

  1. Save the BIOS files on a device such as USB disk (FAT32 format), hard disk (FAT32 format) and floppy drive.
  2. Press [F2] during POST to get into BIOS setup menu.
  3. Select the Instant flash under [Advanced] menu to execute it.
  4. ASRock Instant Flash will automatically detect all devices and only list those BIOS versions which are suitable for your motherboard, and select the suitable BIOS version and flash.
  5. Please DO NOT power off during BIOS update.
  6. After update success, it will pop up below massage. Please press Enter to reboot system.
  7. After system restart, press [F2] or [Del] to enter the BIOS setup utility during boot up to check BIOS version.
  8. In Exit menu, please select "Load Default Settings" and press [Enter] to continue.
  9. Select "Exit Saving Changes" and press [Enter] to exit the BIOS setup utility.

Method 2:

  1. Save the BIOS files on a device such as USB disk (FAT32 format), hard disk (FAT32 format) and floppy drive.
  2. Press [F6] when you see this (or similar) page.
  3. Select the suitable BIOS version and flash.
  4. Please DO NOT power off during BIOS update.
  5. After update success, it will pop up below massage. Please press Enter to reboot system.
  6. After system restart, press [F2] or [Del] to enter the BIOS setup utility during boot up to check BIOS version.
  7. In Exit menu, please select "Load Default Settings" and press [Enter] to continue.
  8. Select "Exit Saving Changes" and press [Enter] to exit the BIOS setup utility.
  9. Now, system is booting up with new BIOS.

If you encounter problems while updating the new BIOS, DO NOT turn off your system since this corrupt BIOS might cause your system failed to boot up. Just repeat the process, and if the problem still persists, update the original BIOS file. If the Flash Memory Writer utility was not able to successfully update a complete BIOS file, your system may not be able to boot up. If this happens, your system will need service.

BIOS Update Procedure(DOS)

BIOSfilename.EXE: The Flash Memory Writer utility is included in the WinZip format of BIOS file. It updates the BIOS by uploading a new BIOS file to the programmable flash ROM chip on the motherboard.

  1. Create a bootable system USB pen drive.
  2. Download an updated ASRockRack BIOS file (WinZip format with .zip file extension) from the web site, unzip the BIOS file and save all files to the drive you created in step 1.
  3. Boot from the disk you created in step 2.
  4. At the "C:\" prompt, type BIOSfile.exe, then press [Enter]. For example: C:\2D16C4~1.exe
  5. When see below massage, please press any key to continue.
  6. System will auto restart, and update BIOS. Please DO NOT power off during BIOS update.
  7. After update success, it will pop up below massage. Please press Enter to reboot system.
  8. After system restart, press [F2] or [Del] to enter the BIOS setup utility during boot up to check BIOS version.
  9. In Exit menu, please select "Load Default Settings" and press [Enter] to continue.
  10. Select "Exit Saving Changes" and press ]Enter] to exit the BIOS setup utility.
  11. Now, system is booting up with new BIOS.

If you encounter problems while updating the new BIOS, DO NOT turn off your system since this corrupt BIOS might cause your system failed to boot up. Just repeat the process, and if the problem still persists, update the original BIOS file. If the Flash Memory Writer utility was not able to successfully update a complete BIOS file, your system may not be able to boot up. If this happens, your system will need service.

BIOS Update Procedure(Windows)

This utility works in Microsoft® Windows 7 (32 / 64 bit), Windows 8 (32 / 64 bit), Windows 8.1 (32 / 64 bit), Server 2008 R2 SP1 (64 bit), Server 2012 (64 bit),Server 2012 R2 (64 bit).

  1. Download the BIOS package (WinZip format with .zip file extension). And close all programs.
  2. Unzip and save all files to the same directory of any storage location accessible by the host system.
  3. Click BIOSfilename.exe
  4. It shows a dialog icon to remind you need to restart the system before updating BIOS. Click "Yes".
  5. System will auto restart, and update BIOS. Please DO NOT power off during BIOS update.
  6. After update success, it will pop up below massage. Please press Enter to reboot system.
  7. After system restart, press [F2] or [Del] to enter the BIOS setup utility during boot up to check BIOS version.
  8. In Exit menu, please select "Load Default Settings" and press [Enter] to continue.
  9. Select "Exit Saving Changes" and press [Enter] to exit the BIOS setup utility.
  10. Now, system is booting up with new BIOS.

If you encounter problems while updating the new BIOS, DO NOT turn off your system since this corrupt BIOS might cause your system failed to boot up. Just repeat the process, and if the problem still persists, update the original BIOS file. If the Flash Memory Writer utility was not able to successfully update a complete BIOS file, your system may not be able to boot up. If this happens, your system will need service

Marvell 9230 FW update Procedure

Marvell provides a new FW improve Marvell 9230 HDD stability, please follow below procedure to update Marvell 9230 FW.

Download M9230_1063.zip from http://asrock.pc.cdn.bitgravity.com/TSD/M9230_1063.zip

  1. Make a DOS bootable drive on USB disk, can follow below link to do it. http://rufus.akeo.ie/
  2. Make sure your MB BIOS is the latest version.
  3. Unzip attached M9230_1063.zip file to bootable USB drive.
  4. After boot to DOS, type “start” in the command line as below screen shot.

  5. Shut down/Reboot the system.

BMC Firmware Update by IPMI

To update the BMC firmware via IPMI, please follow the steps below.

  1. Enter the management system and click the Firmware Update from the top menu bar.
    *Note: please make sure your browser is IE v11.0.9600.17239, FireFox v31.0, Chrome v37.0.2062.120 or above version.
  2. Click Enter Update Mode > OK.
  3. Click Browse… to select the BMC firmware file from the directory. Click Open > Upload.
  4. Click Proceed > OK to start.
  5. When you see the screen below, firmware upgrade is completed.
  6. Go back to your server and, in the BIOS screen, press [F10] and Yes to save the configuration changes and reboot the server.

BIOS Firmware Update by IPMI

  1. Make sure you have connected a LAN cable from the laptop (client) to the dedicated IPMI LAN port on the Server. Prepare an USB device with the BIOS firmware installed.
  2. Enter the management system from your laptop (client). Go to Remote Control > Console Redirection.
  3. Click Java Console > Open to open the JViewer.
  4. Select “I accept the risk and want to run this application.” and click Run to launch the JViewer.
  5. In the BIOS screen, go to Advanced > Instant Flash.
  6. Insert the USB device with the BIOS firmware installed into your laptop (client).
  7. Click Hard Disk/USB Redirection.
  8. Select the inserted USB and click Connect Hard disk/USB.
  9. Confirm the inserted USB device is found and click Close to exit.
  10. In the BIOS, go to Advanced > Instant Flash and press the [Enter] key on the keyboard to select.
  11. Choose the desired BIOS firmware and press [Enter].
  12. The BIOS updating begins.
  13. After upgrade, press [Enter] key to reboot the server and confirm the BIOS and BMC versions.

IPMI Configuration User Guide (PDF)

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IPMI Configuration User Guide (PDF)

VMware LAN driver for Intel i210

  1. Download driver package utility from VM.
    http://esxi-customizer.googlecode.com/files/ESXi-Customizer-v2.7.1.exe
  2. Download driver from VM.
    https://my.vmware.com/web/vmware/details?downloadGroup=DT-ESXI55-INTEL-IGB-5051&productId=352
  3. Unzip both, then~
  4. Select “Yes”
  5. Use New iso file to install VM.

How to activate Realtek ALC1150 audio in Windows 2012 or 2012R2?

If the error icon is visible, then this will prevent you from have any audio functionality on your PC or virtual machine. The first image below highlights the error icon.

  1. Windows Server 2012 or 2012R2 : Click Start > Administrative Tools > Services
  2. Locate the Windows Audio service as shown below:
  3. Right-click on the Windows Audio and select Properties
  4. Set the Startup type to Automatic
  5. Click Start. Wait for the start process to complete.
  6. Click OK to complete the process.

Now your Windows Audio service should be running and the error icon has been removed as shown below.

I can't see LSI 2308 option ROM when I select LSI UEFI mode. How to add LSI 2308 UEFI option ROM?

Preparation

A boot USB drive
(P.S. you can build a boot USB drive by rufus https://rufus.akeo.ie/)

LSI2308_UEFI folder and copy it into bootable USB.
Press to download LSI2308_UEFI.zip

STEP:

  1. Use a bootable USB and boot to DOS environment.
  2. Go to LSI2308_UEFI folder and type command “START_IR.BAT”


  3. Reboot and press Del/F2 into BIOS.
    LSI Controller=> Auto
    Bootable LSI Controller =>Yes
    Lunch Storage Storage OpROM policy =>UEFI only

  4. You will see there is a LSI2308 option ROM “LSI SAS2 MPT controller SAS2308” in BIOS -> Advanced.
  5. You can use LSI2308 option ROM to manager UEFI RAID.

I can't see LSI 3008 option ROM when I select LSI UEFI mode. How to add LSI 3008 UEFI option ROM?

Preparation

A boot USB drive
(P.S. you can build a boot USB drive by rufus https://rufus.akeo.ie/)

LSI3008_P8 folder and copy it into bootable USB.
Press to download 3008_P8.zip

STEP:

  1. Use a bootable USB and boot to DOS environment.
  2. Enter to LSI3008_P8 folder and type command “START_IR.BAT” and update procedure will start.


  3. Check version:
    LSI Controller=> Auto
    Reboot and press Del/F2 into BIOS.
    LSI Controller=> Auto
    Bootable LSI Controller =>Yes

    CSM parameter -> Lunch Storage Storage OpROM policy =>UEFI only
  4. You will see there is a LSI3008 option ROM “LSI SAS3 MPT controller SAS3008” in BIOS -> Advanced
  5. You can check LSI3008 version in controller management-> view controller properities.

I can't see Marvell 9172 option ROM when I select Marvell 9172 UEFI mode. How to add Marvell 9172 UEFI option ROM?

Preparation:

  1. A boot USB drive
    (P.S. you can build a boot USB drive by rufus https://rufus.akeo.ie/ )
  2. Copy “9172_ESP1410_UEFI” folder into bootable USB drive.
    Press to Download

Step:

  1. Press F2 or Del into BIOS, select “Yes, Boot to SATA3_M0_M1(UEFI Driver)” in BIOS -> Advanced -> Storage Configuration -> Bootable Marvell 9172 SATA3
  2. Save and exit BIOS.
  3. Press F11 while booting and select "UEFI: Built-in EFI Shell".
  4. Type "fs0:" enter to your USB Drive directory
  5. Type "cd 9172_ESP1410_Uefi\Utilities" then type "ui64.efi" to enter 9172 UEFI option ROM.
  6. Select "Create" and press to start creating a RAID mode.
  7. First select free disks you want and select "NEXT" to continue.
  8. Select either RAID0 or RAID1 mode to be created and configure other relevant RAID settings. Then select "NEXT" to continue.
  9. RAID mode is created successfully.

I can't see Marvell 9230 option ROM when I select Marvell 9230 UEFI mode. How to add Marvell 9230 UEFI option ROM?

Preparation:

  1. A boot USB drive
    (P.S. you can build a boot USB drive by rufus https://rufus.akeo.ie/ )
  2. Copy "Marvell 9230_UEFI" folder into bootable USB drive.
    Press to Download

Step:

  1. Press F2 or Del into BIOS, select "Yes, Boot to SATAIII_M0_M3(UEFI Driver)" in BIOS -> Advanced -> Storage Configuration -> Bootable Marvell 9230 SATAIII
  2. Save and exit BIOS.
  3. Press F11 while booting and select "UEFI: Built-in EFI Shell".
  4. Type "fs3:" enter to your USB Drive directory
  5. Type "cd 9230_UEFI\Utility" then type "ui64.efi" to enter 9230 UEFI option ROM.
  6. Select "Configuration Wizard" to start creating a RAID mode.
  7. Press space to select free disks you want and select "NEXT" to continue.
  8. RAID mode is created successfully.

How to support Direct Passthrough function under VMware OS on 3U8G barebone system?

Preparation:
Download LSI 2308_P16.zip from http://asrock.pc.cdn.bitgravity.com/TSD/LSI 2308_P16.zip

  1. A boot USB drive
    (P.S. you can build a boot USB drive by rufus https://rufus.akeo.ie/ )
  2. 3U8G_PLX_P1.00 update folder and copy it into bootable USB. Press here to download

Procedure:

  1. Boot to DOS mode then enter 3U8G_PLX_P1.00update folder.
  2. Execute the 8747UPD.Bat till see the pass message appear.
  3. AC power off your system and then power on, you will finish the updateing.
  4. If you update FW successfully, you will see belw picture under VM OS:

Test Environment:
OS: VMware ESXi 6.0.0, 3620759
GPU card: AMD FirePro W4300
System: 3U8G-C612
BIOS: P2.40
BMC: P7.33.0
PLX FW: P1.00

Note:
If you want to restore PLX FW back to P1.01 ,please use below attached file and repeat 2-3 steps.
Press here to download

Steps to Console Redirection Setting via Megarac SP Java SOL

  1. Equipment preparations:
    RJ45 Ethernet cable
  2. Make sure RJ45 port plug into IPMI_LAN port on the server side board, the RJ45 port plug into general LAN port on client side.
  3. Please follow the BIOS setting for the server side: Advanced→Serial Port Console Redirection→
    SOL
    - Console Redirection: [Enable]
    - Console Redirection Settings:
    Bits per second: [115200]
  4. Legacy Console Redirection
    - Legacy Serial Redirec: [SOL]
    Legacy Serial Redirec: [SOL]
  5. Windows EMS
    - Console Redirection: [Enable]
    - Console Redirection Settings:
     Out-of-Band Mgmt Port: [SOL]
     Bits per second: [115200]
  6. Megarac SP setting (client side): Remote Control→Java SOL

    Click the [Java SOL]

    NOTE: A compatible JRE must be installed in the system prior to the launch of the JNLP file.
  7. Please follow the Java SOL setting, and click [Connect].
     BMC IP: {Station IP address}
     Username: {Megarac SP login ID} ** “admin” in default
     Password: {Megarac SP login password} ** “admin” in default
     Volatile-Bit-Rate: [115.2K]
     Non-Volatile-Bit-Rate: [115.2K]
  8. eboot server system and SOL has start working.
    SOL to BIOS

    SOL to PXE

    SOL to UEFI PXE

    SOL to OS

Steps to Console Redirection Setting via Serial (COM) Port

  1. 1. Equipment preparations:
    RS232 COM port
    RS232 COM port cable
    Putty terminal emulator application
  2. Make sure RS232 COM port plug into COM1 on the board, and the RS232 COM port cable are connect in both server & client side’ RS232 COM port.


  3. Execute the Putty terminal emulator application
  4. BIOS setting: Advanced→Serial Port Console Redirection→COM1 & EMS-Console Redirection: [Enable]
  5. BIOS setting: Advanced→Serial Port Console Redirection→COM1-Console Redirection Settings & EMS-Console Redirection Settings

    Please set the Putty’ “Connection Type” = Serial, and “Speed” are equal with “Bits per second”, and click “Open”.
  6. Reboot system and Console Redirection has start working.
    Console to BIOS

    Console to PXE
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